If you did not receive an automatic notification email with log-in information, you can still go to the website and click the forgot password link to receive a verification code to reset your password.
Make sure the url shows the ‘s’ in https : as in, https://coloradocte.com .
We’ve also noticed that if your browser has a setting on to “Block third party cookies” then you will have issues with your log-in attempts. So, for initial troubleshooting, do check this setting to make sure it is off. We’ve noticed the site works better in Chrome and Firefox, not as well in Safari.
If you need instructions on how to clear your browser cache, we have a brief video here.
When you log on (especially for the first time), sometimes you might be directed to a 404 error page. Click on any link (the home link on that error, the CTE logo, or the menu at the top right) and that should take you out of it.
If you are still having issues, you can submit a technical assistance request via this form.